Terms of service

Terms of Service

At Nursery Warehouse, we believe that the best relationships are built on choice, transparency, and flexibility. Our Terms of Sale are designed for simplicity so you can get on with the more important matters.

Overview

This website is operated by Nursery Warehouse. Throughout the site, the terms “we,” “us,” and “our” refer to Nursery Warehouse. Nursery Warehouse offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

1. Accuracy of Information

  1. While we strive to ensure the accuracy and completeness of the information on our website, we cannot guarantee that all content is current or error-free. Nursery Warehouse reserves the right to modify or correct errors and inaccuracies at any time without prior notice.

2. Product Availability and Pricing

  1. All products are subject to availability. Prices for products are subject to change without prior notice.
  2. We reserve the right to refuse or cancel any order for products listed at an incorrect price or under incorrect terms.

3. Orders and Payments

  1. Orders placed on our website are subject to acceptance. We reserve the right to refuse or cancel any order for any reason.
  2. Payment must be made in full before products are shipped or collected from us.
  3. We accept payment methods as displayed at the checkout process.

4. Returns and Refunds

  1. Our full returns policy can be found here. To initiate a return, please contact returns@nurserywarehouse.com.au.
  2. Returns are subject to our case-by-case assessment and sole discretion.

5. Warranties and Consumer Law

  1. Our goods come with guarantees that cannot be excluded under the relevant Australian Consumer Law, as amended and in place from time to time.
  2. You are entitled to a replacement or refund for a major failure.
  3. We do not provide compensation for any loss of income, business disruption, or other consequential damages.
  4. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

6. Intellectual Property

  1. All content on the website, including but not limited to text, graphics, logos, images, and software, is the property of Nursery Warehouse and is protected by copyright and other intellectual property laws.
  2. You may not reproduce, distribute, or display any part of the website without prior written permission from Nursery Warehouse.

7. Limitation of Liability

  1. To the extent permitted by law, Nursery Warehouse will not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the website or its services.
  2. This limitation of liability applies to any damage or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation, computer virus, communication line failure, theft, destruction, or unauthorized access to, alteration of, or use of record.

8. Links to Third-Party Sites

  1. Our website may contain links to external sites that are not operated by us.
  2. Nursery Warehouse has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party sites.

9. Privacy Policy

  1. By using our website, you agree to our collection and use of your personal information as outlined in our Privacy Policy.

10. Changes to Terms

  1. Nursery Warehouse reserves the right to update or modify these Terms of Service at any time without prior notice.
  2. Your continued use of the website following any changes constitutes your acceptance of the new terms.

11. Governing Law

  1. These terms are governed by and construed in accordance with the laws of New South Wales, Australia.
  2. Any disputes arising from these terms or your use of the website shall be resolved in the courts of New South Wales.

Contact Us

For any questions or concerns regarding these terms, please contact us at hello@nurserywarehouse.com.au.